Do you only work with businesses in Eastbourne?

No. We are based in Eastbourne and work with small and medium-sized businesses across the UK and Europe. If you are local, that simply makes the first conversation easier to arrange.

Will my data be used to train an AI?

No. Your data is never used to train AI. A Data Processing Agreement sets out how your data is handled, who can access it and how long it is kept.

Do I need a Data Processing Agreement?

If we handle personal data on your behalf, UK GDPR expects a written agreement between you and us. We put one in place before any project begins, and we can have it to you within 48 hours of engagement.

How do I get started?

Book a free 15-minute call and tell us about the repetitive work slowing your team down. If it looks like a good fit, we can follow up with a free 30-minute consultation by phone or in person. We will reply within 24 hours with a practical next step, which for many businesses is an AI Readiness Assessment.

AI Training and Automation for Eastbourne Businesses

Practical AI for small teams, built around UK GDPR

Orion Forge is a UK-based AI training and implementation consultancy based in Eastbourne, East Sussex. We help small and medium-sized businesses use AI to cut repetitive work, move faster and keep their data protected, without needing an in-house technical team.

Most owner-managed businesses we speak to are in the same position. Everyone has heard that AI could save time, a few people on the team have tried ChatGPT, and nobody is sure what is safe to use, what is worth building and where to start. Our job is to close that gap with practical help rather than theory.

Where AI helps a small business first

You do not need a grand strategy to get value from AI. The best early wins are usually in the day-to-day admin that quietly eats hours every week. These are the areas we work on most often.

Email. We build automation that drafts, personalises and sends routine emails on your behalf, from client follow-ups to internal updates. You stay in full control of every send, so nothing leaves the business without your approval.

Workflows. Many small teams lose time to manual handoffs: copying details between systems, chasing the same information twice, re-keying data. We connect your existing tools and design workflows that handle those repetitive tasks, so your people can spend their time on work that genuinely needs a human.

Data. An AI tool is only as useful as the information it can reach. We set up secure, well-structured databases and knowledge bases that your AI tools can query reliably and safely.

People. Tools only pay off when your team uses them with confidence. We run hands-on sessions tailored to your business, built around the real tasks your team does every day, in plain language with no jargon.

Start with an AI Readiness Assessment

If you are not sure where to begin, the AI Readiness Assessment is the place to start. It is a paid discovery session in which we look at your current processes, data and tools and map where AI could realistically save you time and money. You leave with a clear written action plan you can act on, whether or not you carry on working with us. There is no hard sell.

Before any of that, there is a free consultation. Tell us about the repetitive work that is slowing your team down and we will reply within 24 hours with a practical next step.

Why data protection comes first

Using AI with business data raises a fair question: where does the information go? Under UK GDPR, if you hand personal data to another organisation to process on your behalf, you are expected to have a written contract in place that sets out how that data is handled. The Information Commissioner's Office explains this in its guidance on contracts and liabilities between controllers and processors.

Orion Forge operates as a Data Processor under UK GDPR. Before any project begins we put a Data Processing Agreement in place that defines exactly how your data is handled, who can access it and how long it is retained, and we can have it with you within 48 hours of engagement. Your data is never used to train AI.

The ICO also publishes guidance on AI and data protection, and advice for smaller organisations in its small business hub. For projects that could carry a higher risk to individuals, a data protection impact assessment may be needed. We build these checks into how we work, so compliance is part of the plan from the first conversation rather than something bolted on at the end.

Support that continues after the build

Automations need looking after. Software updates, connections change and tools evolve. An ongoing retainer keeps everything running, gives you first-call support when something breaks and includes monthly check-ins so we can keep improving what we have built together.

Working with Eastbourne and East Sussex businesses

Whether your business is in Eastbourne, elsewhere in East Sussex or further afield, the process is the same. We start with a conversation, build around your context rather than dropping in a generic workshop, and make sure you leave with something you can actually use. Every client receives a Data Processing Agreement from day one.